You will receive your Welcome Kit at the time of registration. The kit will be sent along with the Login credentials and GSTIN.
A sample screenshot has been provided below for reference.
You need to create your username and password to login to the GST Portal. For subsequent logins, you will use the username created now.
Your password should be of 8 to 15 characters which should comprise of at least one number, special character and letter (at least one upper and lower case).
Post grant of GSTIN, when you login for the first time on the GST Portal, you will be prompted to file a non-core amendment application to enter Bank Accounts details.
You can file a non-core amendment application to enter Bank Accounts details.
Note: Adding bank details is optional for TDS and TCS taxpayers.
As you login to GST Portal, you may encounter that the portal is only accessible to trusted users. Upon completing the registration process, you will be able to login using the email and password you entered during account creation and pass through the second round of authentication. Returning users can enter their Username and Password in the username and password fields respectively, enter captcha, and login.
The 2-Step Authentication process has been set up to provide an additional layer of security, while the user tries to login to the portal and to prevent any fraudulent activities. The 2-Step Authentication process will follow the following approach:
• Whenever you sign into the GST portal, you'll enter your username and password as usual.
• Then, an OTP will be sent to your registered mobile number via text message and registered email id which you have to enter every time you sign in from a new device.
Note: If you or someone else tries to sign into your account from another computer or browser, 2-Step authentication will be required.
The OTP helps to protect against online fraud. It is a secure way to authenticate that the user logging in is a trusted user. After entering the username and password, the user has to enter the OTP received via text message on their registered mobile number or on the registered email id for the authentication.
No, you don’t have to enter OTP every time you login via a trusted browser/device that you have previously authenticated from then you will not be asked to authenticate via OTP. However, if you are logging in via a new browser/device you have to go through the whole authentication process.
If you are asked to provide OTP again, it could be because of the following reasons:
• Your username and device are not associated with GST/ You are a first-time user
• You logged in from a new device
• There is configuration change in the system from where you have logged in previously
• You are logging in with same credentials from multiple systems, and are located across cities, at the same time
• Unknowingly you have logged in multiple times from one or more systems within small time frame
No, only Indian users who pass through the 2-step authentication process can access GST Portal and its services.
Following could be the reasons why you didn't get the OTP:
• If we notice something different about how you sign in, like your location, you might not be able to get an OTP through text message.
• A text message with an OTP was sent to your registered phone number and via email id, thus, make sure your service plan and mobile device support the text message delivery.
• Ensure you have good internet connectivity when you get your OTP.
You most likely need to enable cookies in your browser, or your browser is set to automatically clear its cache on exit.
You may not be able to sign in to your GST account when we can’t verify it’s you. It can be one of the following reasons:
• You are not logging in from a trusted IP Address
• You are not logging in from India
Please use the Forgot Username link available on the login page to retrieve your username.
Please use the Forgot Password link available on the login page to reset your password.
Your password is valid for 120 days.
Captcha Code is a numeric code that must be filled up every time you login to the GST Portal. It has been added as an additional security measure.
You can click the refresh icon next to the code and the system will generate a new code for you.
All category of taxpayers (irrespective of their Constitution of business), are provided with the option to file various Forms, returns, statements, replies etc., using EVC.